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FAQs + Care Instructions

Jen Manuell  •  Shows + Events  •  Stockists  •  Custom Orders   •  Japanese Fabric Swatches  •  Contact

Who makes your stuff? Just me.  Every cut, stitch, seam, zipper, decision...everything is done by me.

How did you come up with your name? Well the 'Sisters' part is because I started the business with my sister Sandra. The 'Fish Eye' is what we thought was a catchy name + a carry over from my rug hooking business called Fish Eye Rugs. I originally used 'fish eye' in reference to our Gramma who was the first rug hooker I knew. She was well known in our family for playfully giving all us naughty grandkids the "fish eye" (AKA the stink eye!) for misbehaving.

How long have you been doing this? My mum's a self-taught hand spinner + weaver, and she also loves to dye, sew + knit. My dad enjoyed woodworking. I grew up surrounded by a variety of art + craft. Making things by hand was encouraged. Since 1999, I have seriously pursued a hobby in rug hooking, accumulating wool + mastering the techniques involved in hand-dying wool fabric. In 2015, my sister Sandra + I decided to turn my textile art into a full-time business. I've been the only Fish Eye Sister since mid-2016.

How is this made? Each product always starts with designing the structure itself, plus the selection of colours + patterns of wool I want to use. Then I cut the pieces of wool, stitch them together, and then quilt the whole thing. I trim the quilted pieces and assemble them to make the finished piece.

How do you get the amazing variation of colours and textures of wool? I accumulate as many different patterns + textures of wool as I over time. I also hand-dye a lot of it to expand the variety of colours. It's not unusual for me to use over a hundred fabrics in a collection.

Hmmm. Wool? Isn't that hard to look after? Wool is resilient + naturally repels water. I recommend you soak up liquid spills when they happen, with a paper towel or napkin. Messier (thicker) spills should be left to dry – the mess will sit on the surface and can be easily scratched or brushed off later. If a more thorough cleaning us needed see our Care Instructions (below).

Can I wash this? For table mats and blankets, the answer is Yes! Machine wash in cold water on delicate or gentle cycle and lay flat or hang to dry. Pillow covers should be dry cleaned only. Handbags and purses can be vacuumed, dry brushed, and/or spot cleaned with a damp cloth.

How long does it take to make this? The simple answer is "hours + sometimes days." Aside from the time spent on dyeing the wool plus the design + colour selection, each piece of wool has to be carefully pressed, cut + joined to the others, and then of course the finishing is always very time consuming. So many steps means there is lots of work involved in every finished piece.

Do you use recycled wool? I use mostly new wool. This allows me to control the quality and also get the desired quantity + variety I want for what I'm making. I incorporate recycled wool whenever I can.

Where do you get your wool? I purchase most of the wool from the USA. Unfortunately there are no manufacturers left in Canada.

How did you learn how to do this? I learned to sew as a teenager. As a rug hooker, I quickly learned the intricacies of dyeing wool fabric. These skills, combined with a LOT of experimenting + many prototypes, have resulted in my current line of fine crafts.

Do you have a store or shop? How can I see your product in person? No brick + mortar shop at the moment. I do have my online shop + I also participate in several juried art + craft shows each year. You can find a list of events here.

Do you do wholesale? Not at present. Please email me with your information + I will be sure to contact you if this changes in the future.

What about returns and exchanges? I want you to be happy with your purchase. Please let me know right away if there is a problem with your order + I will work to make it right.

Have other questions? Please contact me: jen@fisheyesisters.ca

 



Resilient and simple to care for, wool naturally repels water + stains. Soak up liquid spills when they happen, with a paper towel or napkin. Messier (thicker) spills should be left to dry – the mess will sit on the surface – then it can be easily scratched or brushed off later, followed by a damp cloth to spot clean, as needed.
If a more thorough cleaning is required, instructions vary:

CAMP BLANKETS + WOOL BLANKETS
Machine wash in cold water on delicate or gentle cycle + lay flat or hang over a railing to dry.

CANADIANA CUSHIONS (critters)
Remove cotton animal appliqué cover, turn inside out + close snaps. Machine wash in cold water on delicate or gentle cycle + lay flat to dry.

PATCHWOORK CUSHIONS
Remove pieced wool cover, close zipper + dry clean.

PORCH PILLOWS (mostly cotton)
Remove pieced wool cover, close zipper + dry clean or handwash (cold water) + lay flat to dry.

TABLE MATS + RUNNERS
Hand or machine wash in cold water on delicate or gentle cycle + lay flat to dry.