FAQs + Care Instructions
Who makes your stuff? Just me, in my solo factory! Every cut, every stitch, every seam, every zipper...everything is done by just me.
How did you come up with your name? Well the 'Sisters' part is because I started the business with my sister Sandra. The 'Fish Eye' is just what we thought was a catchy name and a carry over from my rug hooking business called Fish Eye Rugs. I originally used fish eye in reference to our grandmother who was the first rug hooker I knew. Our Gramma was well known in our family for playfully giving all us naughty grandkids the "fish eye" (AKA the stink eye!) for misbehaving.
How long have you been doing this? My mum is a self-taught hand spinner and weaver, and also loves to dye, sew and knit. My dad enjoyed woodworking. I grew up in a household surrounded by and exposed to a variety of art and craft. Since 1999, I have seriously pursued a hobby in rug hooking, accumulating wool and mastering the techniques involved in hand-dying wool fabric. In 2015, my sister Sandra and I decided to turn my textile art into a full-time business.
How is this made? Each product always starts with designing the structure itself, plus the selection of colours and patterns of wool I want to use. Then I cut the pieces of wool, stitch them together, and then quilt the whole thing. I trim the quilted pieces and assemble them to make the finished piece.
How do you get the amazing variation of colours and textures of wool? I accumulate as many different patterns and textures of wool as I over time and I also hand-dye a lot of it to extend the variety of colours.
Hmmm. Wool? Isn't that hard to look after? Our products are made with wool. Wool is resilient and naturally repels water. I recommend you sop up spills when they happen and clean by vacuuming or using a dry brush or damp cloth. If a more thorough cleaning us needed see our Care Instructions (below).
Can I wash this? For table mats and camp blankets, the answer is Yes! Machine wash in cold water on delicate or gentle cycle and lay flat (table mats) or hang on a railing (camp blankets) to dry. Pillow covers should be dry cleaned only. Handbags and purses should not be washed or dry cleaned but may be vacuumed, dry brushed, and/or spot cleaned with a damp cloth.
How long does it take to make this? The simple answer is "hours" and sometimes "days." Aside from the time spent on dyeing the wool plus the design and colour selection, each little piece of wool used has to be cut and joined to the others, and then of course the finishing is always very time consuming. So many steps means there is quite a bit of work involved in each finished product.
Do you use recycled wool? I use mostly new wool. This allows me to control the quality and also get the desired quantity and variety I want for what I'm making. I incorporate recycled wool whenever I can.
Where do you get your wool? I purchase most of the wool from the USA. Unfortunately there are no manufacturers left in Canada.
How did you learn how to do this? I learned to sew as a teenager. As a rug hooker, I quickly learned the intricacies of dyeing wool fabric. These skills, combined with a LOT of trial and error and many prototypes, have resulted in my current line of fine crafts.
Do you have a store or shop? How can I see your product in person? No brick and mortar shop at the moment. I do have an online shop, a few stockists, and also participate in several juried art and craft shows each year.
Do you do wholesale? Not at present. Please email me with your information and I will be sure to contact you if this changes in the future.
What about returns and exchanges? I want you to be happy with your purchase. Please let me know right away if there is a problem with your order and I will work to make it right.
Resilient and simple to care for, wool naturally repels water and stains. Soak up spills when they happen. Simply vacuum, dry brush or dab gently with a damp cloth to spot clean the wool as needed.
If a more thorough cleaning is required, instructions vary:
• CAMP BLANKETS •
Machine wash in cold water on delicate or gentle cycle and lay flat or hang over a railing to dry.
• CANADIANA CUSHIONS •
Remove cotton animal appliqué cover, turn inside out, and close snaps. Machine wash incold water on delicate or gentle cycle and lay flat to dry.
• COTTAGE CUSHIONS •
Remove pieced wool cover, close zipper and dry clean.
• PORCH PILLOWS •
Remove pieced wool cover, close zipper and dry clean or handwash (cold water) and lay flat to dry.
• TABLE MATS + RUNNERS •
Hand or machine wash in cold water on delicate or gentle cycle and lay flat to dry.
Questions? Please contact me: firstname.lastname@example.org